Privacy Policy

This Privacy Policy outlines Dermaside Ltd t/a Neogleam Clinic London ("we", "our" or "the Company") practices with respect to information collected from users who access our website at www.neogleam.co.uk ("Site"), or otherwise share personal information with us (collectively: "Users").

Grounds for Data Collection

Processing of your personal information (meaning, any information which may potentially allow your identification with reasonable means; hereinafter "Personal Information") is necessary for the performance of our contractual obligations towards you and providing you with our services, to protect our legitimate interests and for compliance with legal and financial regulatory obligations to which we are subject.

When you use the Site, you consent to the collection, storage, use, disclosure and other uses of your Personal Information as described in this Privacy Policy.

We encourage our Users to carefully read the Privacy Policy and use it to make informed decisions.

What Information We Collect?

We collect two types of data and information from Users.

Non-personal Information

The first type of information is un-identified and non-identifiable information pertaining to a User(s), which may be made available or gathered via your use of the Site (“Non-personal Information”). We are not aware of the identity of a User from which the Non-personal Information was collected. Non-personal Information which is being collected may include your aggregated usage information and technical information transmitted by your device, including certain software and hardware information (e.g., the type of browser and operating system your device uses, language preference, access time, etc.) in order to enhance the functionality of our Site. We may also collect information on your activity on the Site (e.g., pages viewed, online browsing, clicks, actions, etc.).

Personal Information

The second type of information is Personal Information which is individually identifiable information, namely information that identifies an individual or may with reasonable effort identify an individual. Such information includes:

  • Device Information: We collect Personal Information from your device. Such information includes geolocation data, IP address, unique identifiers (e.g. MAC address and UUID) and other information which relates to your activity through the Site.
  • Registration Information: When you register to our Site you will be asked to provide us certain details such as: full name; e-mail or physical address, and other information related to your booking with us.

How Do We Receive Information About You?

  • When you voluntarily provide us your personal details in order to register on our Site;
  • When you use or access our Site in connection with your use of our services;
  • From third party providers, services and public registers (for example, traffic analytics vendors).

How We Use Your Information

We do not rent, sell, or share Users’ information with third parties except as described in this Privacy Policy.

We may use the information for the following:

  • Communicating with you – sending you notices regarding our services, providing you with technical information and responding to any customer service issue you may have;
  • To communicate with you and to keep you informed of our latest updates and services;
  • To serve you advertisements when you use our Site (see more under "Advertisements");
  • To market our websites and products (see more under "Marketing");
  • Conducting statistical and analytical purposes, intended to improve the Site.

In addition to the different uses listed above, we may transfer or disclose Personal Information to our subsidiaries, affiliated companies and subcontractors.

Advertisements and Marketing

We use third party advertising companies to serve ads when you visit our Site. Such companies may use information (not including your name, address, e-mail address or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.

You may opt-out of the use of this information for interest-based advertising by visiting the following websites: http://www.networkadvertising.org/choices/ and http://www.aboutads.info/choices/.

Children’s Privacy

We do not knowingly collect Personal Information from children under 16. If you are under 16, please do not submit any Personal Information through the Site.

Cookies and Tracking Technologies

We use cookies and other tracking technologies to improve your experience on our Site, analyze usage and provide personalized content and advertising.

You can control the use of cookies at the individual browser level.

Security

We take reasonable measures to protect your Personal Information from unauthorized access, disclosure or destruction.

Your Rights

You may request access to your Personal Information or request correction or deletion of such information, subject to legal exceptions. You may also object to or restrict certain processing of your Personal Information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: